Book Chapter Details
Mandatory Fields
Donnellan B.;Costello G.
2013 June
Managing Open Innovation Technologies
Open innovation in practice: The development of the it capability maturity framework
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© Springer-Verlag Berlin Heidelberg 2013. All rights are reserved. This chapter describes the IT Capability Maturity Model (IT-CMF), a high-level process capability maturity framework for managing the IT function within an organisation. The framework identifies a number of critical IT processes and describes an approach to improving maturity for each process. The design environment of the IT-CMF is challenging as the processes are based on open innovation principles. An example of the application of the IT-CMF to the Intel Corporation Information Technology organisation is outlined. The practical usefulness of the framework lies in its potential to organise and structure a complex portfolio of IT innovation activities in a manner that enabled continuous improvement.
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