Peer-Reviewed Journal Details
Mandatory Fields
Cushen, J;Thompson, P
2012
July
New Technology, Work and Employment
Doing the right thing? HRM and the angry knowledge worker
Published
14 ()
Optional Fields
MANAGEMENT IDENTITY POWER SUBJECTIVITY COMMITMENT
27
79
92
This paper explores the relationship between human resource (HR) practices, commitment, work and employment relations. Drawing on an in-depth ethnography of knowledge workers within a global, high-technology, knowledge-intensive firm, the paper offers a multidimensional understanding of structures of influence and of commitment that interact in distinctive ways to shape the employee experience. In examining the context and content of best practice HR in a celebrated, leading-edge company, we have offered a more complex, grounded picture of the intent and outcome of commitment-seeking policies. The paper demonstrates that, contrary to mainstream and critical scholarship, skilled technical workers in knowledge-intensive firms can be uncommitted, angry and high performing at the same time.
HOBOKEN
0268-1072
10.1111/j.1468-005X.2012.00285.x
Grant Details
Irish Research Council for the Humanities and Social Sciences / IRCHSS
Postgraduate Scholarship